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France Global Returns

With 46 million online buyers, France is one of the largest e-commerce markets in Europe and the seventh largest in the world. France's e-commerce sales reached €129 billion in 2021, an increase of 15.1% year-on-year, with fashion apparel, furniture and decor categories growing 6% and 18% respectively. Although the growth rate is expected to slow down in the next few years, it is still very attractive for sellers.


But there are challenges and opportunities, and while the overall return rate in France appears to be relatively low (6%), certain retail categories, such as apparel, footwear and hats, have return rates as high as 20%. And the high return rate will undoubtedly increase the seller's operating costs significantly, and the logistics costs of return shipping may all be higher than the value of the goods. How to solve the problem of returns and exchanges is the key to reducing costs and increasing efficiency of the store.


Uspeed provides efficient, convenient and professional return and exchange services for sellers in French e-commerce market. We can provide customized services such as home pick-up, receiving returns, return packaging, secondary shelving, direct destruction and return shipping to China. We provide buyers with an easy and efficient after-sales experience, while helping sellers to achieve cost reduction and efficiency in the after-sales process!

France Return Process


Why choose us

Self-developed system: custom-developed return management system, efficient and fast data update

24/7 customer service: 24/7 online customer service, real-time solution to all unexpected problems

Efficient return check: completing return checking and uploading photos of goods

Value-added services: diversified customized services such as local transfer and overseas maintenance


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