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Italy Global Returns


The penetration of online shopping in Italy has increased rapidly, catalyzed by the global covid pandemic. Sales in Italy e-commerce market rose 17% year-on-year last year and are expected to continue to grow at a faster rate.

 

According to the survey, the most popular product among Italian consumers is electronics, accounting for 54% of the total. This was followed by fashion and accessories products with 48%. Beauty and perfume accounted for 37%, footwear for 32%, pharmaceuticals and health products for 28%, toys and games products for 27% and food and beverages for 21%.

 

Categories such as fashion accessories and apparel and footwear are limited by the inability to experience the products online, which can easily result in returns and exchanges. Combined with the lenient timeframe, free and convenient return policies of mainstream platforms such as Amazon, ePRICE and eBay, the rate of e-commerce returns in Italy is soaring year on year.

 

In the face of frequent returns, high return operation costs and cumbersome after-sales service are inevitable. Only a professional cross-border after-sales service can help sellers maintain their profits while increasing buyer loyalty and trust.

 

Uspeed provides efficient, convenient and professional return and exchange services for sellers in Italian e-commerce market. We can provide customized services such as pick up at home, receiving return, return packaging, re-shelving, direct destruction and return shipping to home country. We provide buyers with an easy and efficient after-sales experience and help sellers to reduce costs and increase efficiency in the after-sales process!



Italy Return Process


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Why choose us

Self-developed system: custom-developed return management system, efficient and fast data update

24/7 customer service: 24/7 online customer service, real-time solution to all unexpected problems

Efficient return check: completing return checking and uploading photos of goods

Value-added services: diversified customized services such as local transfer and overseas maintenance

 

Contact us

Thomas/17727404026/thomas.szx@u-speedex.com.hk