The U.S. GDP per capita is as high as $40,100, the Internet penetration rate reached 94.7%, and the online market share in 2021 was as high as $587 billion. Many cross-border e-commerce sellers will choose the top five platforms in the United States, such as Amazon, Walmart, BestBuy, The Home Depot, Target and other platforms to seek their fortunes.
However, as the industry continues to grow and overseas consumers' needs escalate, the return rate in the US e-commerce market is soaring, with the average return rate rising to 20.8%. The return rate for some categories is even higher! Data shows that US consumers are most likely to return the following products due to dissatisfaction, including phones (38%), clothing (38%) and TVs (37%), computers (37%) and clothing accessories (31%).
Convenient return policies, while improving consumer trust and leading to higher conversion rates, are a real test for sellers with high return costs and complex post-sale logistics of the process!
Uspeed provides sellers in the US e-commerce market with an efficient, convenient and professional returns and exchange service. We can provide customized services such as pickup at home, receiving returns, packing, re-shelving, direct destruction and return shipping to home country, providing buyers with an easy and efficient after-sales experience, while helping sellers to truly reduce costs and increase efficiency in the after-sales process!
USA Return Process
Why choose us
Self-developed system: custom-developed return management system, efficient and fast data update
24/7 customer service: 24/7 online customer service, real-time solution to all unexpected problems
Efficient return check: completing return checking and uploading photos of goods
Value-added services: diversified customized services such as local transfer and overseas maintenance
Contact us
Thomas/17727404026/thomas.szx@u-speedex.com.hk
