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Home > News > USpeed Netherlands Return Shipment | Navigating the "Country of Windmills" for Cross-Border E-commerce Sellers: How to Tackle Return Shipment Challenges? Return

USpeed Netherlands Return Shipment | Navigating the "Country of Windmills" for Cross-Border E-commerce Sellers: How to Tackle Return Shipment Challenges?
2024-04-07

Uspeed's global return shipping service system is under construction in full swing. Currently, return warehouses in 23 countries/regions including the United States, Canada, Mexico, Spain, France, Germany, Italy, Poland, the United Kingdom, Belgium, Israel, Turkey, the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Australia, Chile, Brazil, Hong Kong, and South Korea are being launched one after another.


Today, let's take a look at Uspeed's return warehouse located in the Netherlands, known as the country of windmills!


  1. Huge Potential of the Dutch E-commerce Market

The Netherlands is the fifth largest e-commerce market in Europe, with approximately 14 million online shopping users      among its 17 million population. According to the market research report published by the Dutch E-commerce Association Thuiswinkel.org, due to the      strong growth of online service sales, the total online expenditure of Dutch consumers reached a staggering 7.44 billion euros in the third quarter of 2023, an increase of 4% compared to the same period in 2022. At the same time, the number of online purchases made by Dutch consumers also increased by 1% year-on-year, reaching 81.7 million.



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Growth of Online Expenditure and Purchase Frequency in the Netherlands Source: Thuiswinkel.org


In 2023, the Dutch e-commerce market successfully emerged from the consumption winter, and the scale of the Dutch e-commerce market is continuously expanding. According to previously published data by ecommerce DB, the total revenue of the Dutch e-commerce market is expected to be 23.936 billion USD in 2023. By 2027, this market size will grow to 29.4 billion USD, with a compound annual growth rate of 5.3%.


  1. Characteristics of the Dutch Cross-border E-commerce Market

01 Relatively concentrated market structure with local enterprises occupying a major share
Specifically, Bol.com is the largest player in the Dutch cross-border e-commerce market, followed by Coolblue.nl and Albert Heijn. The total revenue of these three e-commerce platforms in the Dutch cross-border e-commerce market accounted for nearly 25% in 2022.


02 Growing number of Chinese cross-border sellers
Data shows that 37% of Dutch cross-border e-commerce consumers have made cross-border purchases from Chinese sellers in the past year. As Chinese sellers continue to enter Dutch e-commerce platforms such as Bol.com, this figure will continue to rise.


03 Dutch buyers focus on after-sales satisfaction
Dutch consumers pay particular attention to satisfaction with delivery, returns, customer service, and complaint handling. Research shows that 60% of Dutch people will buy less if they cannot return goods free of charge.

Therefore, for Dutch cross-border sellers, providing good return guarantees is more conducive to opening up the market and increasing sales volume!


  1. Uspeed's Return Warehouse in the Netherlands

As a high-quality global return shipping service provider, Uspeed can provide more comprehensive return shipping services      to Dutch cross-border sellers!


Uspeed's return warehouse in the Netherlands is located in Bergen op Zoom, just one hour's drive from Rotterdam Airport and Rotterdam Port. The warehouse covers an area of 17,000 square meters, with a maximum storage capacity of 8,500 pallets and a daily processing capacity of up to 20,000 orders.


Currently, Uspeed's return warehouse in the Netherlands is equipped with over 35 professional staff members, including an excellent Chinese operation team who can communicate fluently in Chinese to meet customers' different operational needs and storage methods.


  1. Business Advantages of Uspeed's Return Warehouse in the Netherlands

Uspeed's return warehouse in the Netherlands is      relatively large in scale. Relying on Uspeed's complete global return      shipping system and experience in providing return shipping services in      more than 20 countries/regions, it can provide one-stop global return      shipping services.


Business Scope:
· Site pickup: provides nationwide site pickup services in the Netherlands;
· Return quality inspection: provides professional return quality inspection services;
· Return storage: provides storage services according to customers' storage needs;
· Secondary listing: can relist qualified products after inspection to boost sales;

 

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Business Advantages:

· Large Warehouse Area: With a total area of 17,000 square meters, it can cater to higher-capacity storage requirements.

· Fast Quality Inspection Turnaround: Quality inspection is completed within 12 hours after warehousing.

· Quick Return Shipment Turnaround: Return shipments are completed within 2 to 5 working days throughout the country.

· Customized Return Shipment Solutions: We offer tailored return shipment operations and storage solutions to meet different customer needs.

 

  1. Contact Us

For any questions related to returns in the Netherlands, U-Speedex is committed to providing you with prompt answers. Please contact:

Selene Liu
mnt.return@u-speedex.com.hk
150 0003 5013

 

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