In 2023, the revenue of Israel's e-commerce market reached 6.75 billion US dollars, and it is expected to reach
8.433 billion US dollars by 2025, with a compound annual growth rate of 11.4%. The penetration rate of
e-commerce users from China will increase from 50.1% in 2022 to 55.9% in 2025, the number of users will
reach 5.2 million, and the average income per household is expected to reach 1,814.85 US dollars.
With the continuous development of cross-border e-commerce, the Israeli market has also become the focus
of many merchants. However, the return problem is one of the common problems in cross-border e-commerce.
In order to make Israeli e-commerce sellers more efficient in return processing, it is particularly important to
understand the services and processes of Israel's return logistics.
In Israel, return logistics usually relies on several well-known local and international logistics companies. These
companies not only provide return reception services, but also can transport returned goods to the merchant's
location or other designated locations for processing. The following are several common return logistics service
providers:
Israel Post As Israel's national postal service, Israel Post provides a full range of return logistics solutions. Through
standard postal services, consumers can easily return goods to local warehouses, which is suitable for the return
needs of local e-commerce companies.
DHL Express DHL is one of the world's leading logistics companies and also provides dedicated return services in
Israel. Whether it is a local e-commerce platform or a cross-border e-commerce seller, DHL can provide customers
with fast international return logistics solutions.
FedEx FedEx provides efficient international logistics services and has a place in Israel's cross-border e-commerce
market. Its return service is known for its speed and reliability, helping merchants to quickly process the return and
re-listing of goods.
U-Speed is a service provider specializing in cross-border e-commerce return logistics, covering return business on
five continents around the world, including the Israeli market. For cross-border e-commerce sellers, U-Speed provides
a one-stop return solution to help merchants efficiently handle returns in Israel.
Israel return logistics process
Consumers initiate return applications Israeli consumers initiate return applications through e-commerce platforms
or independent websites and follow the return policies provided by merchants. The platform will generate return
labels and arrange logistics services.
Logistics company receives returns Consumers send the goods back to the designated warehouse through logistics
companies such as Israel Post, DHL or FedEx. The logistics time is usually 5 to 7 working days.
Quality inspection of returned goods After the goods are returned to the warehouse, they are inspected to determine
whether they meet the return conditions. If the goods are damaged or used, the merchant can decide whether to
accept the return according to the return policy.
Processing returned goods Depending on the status of the goods, the returned goods will be repackaged, labeled or
refurbished to ensure that they meet the conditions for resale. If the goods cannot be put back on the shelves, the
merchant can choose to destroy or return them to the place of origin.
U-Speed helps Israel return logistics
As the world's leading cross-border e-commerce reverse logistics service provider, U-Speed also provides professional
and customized return solutions in the Israeli market.
U-Speed Global Returns uses the return management system as its service platform. Its business covers 24 countries
and regions on five continents around the world, providing professional and customized cross-border reverse logistics
services for cross-border e-commerce platforms such as Amazon, eBay, AliExpress, Temu, Tiktok, Shein, and independent
site sellers.
In Israel, U-Speed provides the following services:
Multi-platform return and exchange reception
Supports return reception on multiple platforms such as Amazon, eBay, and AliExpress, making it convenient for sellers
to manage return orders from multiple channels.
Return quality inspection and refurbishment
Provide quality inspection and refurbishment services for categories such as clothing, electronic products, and household
goods to ensure that returned goods can be put back on the shelves for sale.
Labeling and re-listing
Repack, label, and put the goods on the shelves to help sellers quickly restore inventory and sales.
Local warehousing and transfer
Provide local warehousing and transfer services in Israel to reduce the high cost and complexity of cross-border logistics.
Destruction and return to China
For products that are not suitable for re-listing, U-Speed provides safe destruction or return to China services to help
merchants reduce inventory pressure.
In the Israeli e-commerce market, return management is crucial for sellers. By choosing the right Israeli return logistics
service provider, merchants can handle returns more efficiently and improve customer satisfaction. By cooperating with
U-Speed, sellers can not only enjoy global return services, but also ensure the speed and quality of product re-listing,
thereby improving overall sales performance.