According to incomplete statistics, in the cross-border e-commerce market for clothing, the return rate of export 

orders generally remains at around 30-40%. Many logistics companies said that clothing accounts for a large

 proportion of the products they process in overseas returns. However, facing the return applications initiated 

by consumers due to inappropriate size, inconsistent style, quality problems, etc., sellers often face high logistics 

costs and complex return processing procedures. So, how to deal with overseas returns of clothing products? 

How to provide good after-sales service while reducing losses? This article will provide detailed answers for 

cross-border e-commerce sellers.

1. Common reasons for overseas returns of clothing

Size issues

Among the return rates of clothing products, inappropriate size is one of the most common reasons. Consumers 

in different countries have different standards for size, especially the differences in international size charts, which 

often lead to consumers receiving goods that do not meet their expectations and then apply for returns.

Quality issues

Due to the particularity of clothing materials, if consumers find that the fabric does not meet their expectations or 

has defects after receiving the goods, it may also lead to returns. Such problems directly affect the reputation of

 the seller's brand, so sellers need to pay special attention to the quality inspection link.

Style does not match description

When consumers buy clothing online, they can only understand the product through pictures and text, so when 

the actual product does not match the description, buyers may choose to return the product. This situation is more

 common in cross-border e-commerce, especially for clothing products that require high details.

Transportation damage

Long-distance transportation may cause damage to the packaging or goods, especially the fragility of clothing products, 

making the goods unwearable when they reach the hands of consumers.

2. Traditional processing methods for overseas returns of clothing

Faced with the high return rate of clothing products, sellers usually adopt the following traditional processing methods:

Direct refund

For low-value clothing products, sellers sometimes choose to refund consumers directly, eliminating the return link. 

This can reduce the high international return logistics costs, but it also means that the seller will bear all losses.

Return to domestic warehouse

For high-value goods, sellers may ask consumers to return the goods to domestic warehouses. However, international 

logistics costs are high and the cycle is long, so although this method ensures the recovery of goods, it greatly increases 

operating costs.

Overseas destruction

Some sellers choose to destroy returned goods directly overseas, especially when the logistics costs are much higher 

than the value of the goods. Although this method can reduce certain logistics costs, it is also prone to waste of resources.

3. U-Speed's global return and return service

In order to help cross-border e-commerce sellers handle overseas returns more efficiently and economically, U-Speed 

provides professional global return and return services, which are particularly suitable for return management of clothing

 products.

1. Return service covering 24 countries worldwide

U-Speed's global return service covers 24 countries and regions on five continents, including mainstream cross-border 

e-commerce markets such as the United States, the United Kingdom, Germany, Australia, and Japan. No matter where 

clothing sellers sell their products, they can quickly respond to return demands through U-Speed's global network and 

reduce return delays caused by geographical distance.

2. Multi-platform return processing support

U-Speed provides professional return services for sellers on cross-border e-commerce platforms such as Amazon, eBay, 

AliExpress, Temu, Tiktok, and Shein. Sellers can simultaneously manage return demands on different platforms through 

U-Speed's service platform, greatly improving the efficiency of return processing.

3. Return quality inspection and re-listing

For clothing products, U-Speed provides professional return quality inspection services. Through a strict quality inspection

 process, sellers can ensure that the returned goods meet the conditions for resale. If the goods are returned only because

 of damaged packaging or minor defects, U-Speed provides refurbishment, labeling and re-labeling services to help sellers 

quickly re-list the goods for sale and reduce losses caused by returns.

4. Local warehousing and transshipment services

U-Speed has its own overseas warehouses in many markets around the world. Sellers can store returned goods in local 

warehouses and wait for further processing. This service can not only reduce round-trip shipping costs, but also directly

 transfer goods to warehouses or re-list goods according to market demand, and flexibly respond to sales changes.

5. Return and destruction services

For products that cannot be sold again, U-Speed also provides services such as return to the country or local destruction

 to help sellers reduce inventory backlogs and reduce warehousing costs. U-Speed's flexible return processing ensures 

that apparel products can be processed with minimal losses even when they are returned.