Uspeed's global return service system is currently under construction, with 20 countries/regions including the United States, Canada, Mexico, Spain, France, Germany, Italy, Poland, the UK, Israel, Turkey, the UAE, Saudi Arabia, Kuwait, Oman, Australia, Chile, Brazil, Hong Kong, and South Korea having launched their return warehouses.

Today, let's take a look at Uspeed's US return warehouse that covers both the east and west coasts.

01 Analysis of the US cross-border e-commerce market

1、The US is a cross-border e-commerce market that garners global attention. 

As one of the largest consumer markets in the world, the US has a large consumer base with significant purchasing power. According to statistics, the US cross-border e-commerce market has exceeded $200 billion, accounting for nearly 20% of the global cross-border e-commerce market.

In terms of consumer goods, the US cross-border e-commerce market is highly diverse, with clothing, shoes, household items, electronics, cosmetics, and healthcare products being the main categories. The sales of other categories are also gradually increasing.

In the US, there is fierce competition among mainstream cross-border e-commerce platforms, including eBay, Walmart, and AliExpress. Additionally, some international cross-border e-commerce platforms such as JD.com and Pinduoduo also have a certain market share in the US market.

2、"Made in China" accounts for more than 40% of total US imports.

According to Chinese customs statistics, among China's export destinations for cross-border e-commerce, the US market accounts for 34.3%. According to eMarket data, in 2021, "Made in China" accounted for 42% of total US imports! There has been deep communication between cross-border e-commerce trade between China and the US. Chinese-made clothing, household items, and electronic products are highly favored by US consumers.

3、The approaching Halloween, Black Friday, and Christmasidays have driven a rapid increase in return requests.

Currently, with Halloween 2023 approaching and both Black Friday in November and Christmas in December fast approaching, the US cross-border e-commerce market will soon enter its peak season. The return rate for e-commerce has always been high, with the US e-commerce return rate exceeding 20%. The constantly increasing amount of returned funds and return rates have created an exceptional headache for sellers, especially those who have to bear the cost of returning goods across the ocean. At this time, you need a reliable cross-border return service provider!

02 Uspeed's 4 major return warehouses in the US

1、Uspeed has set up 4 major return warehouses in the US to cover both the east and west coasts. 

The warehouses are strategically located in New Jersey, Los Angeles, and Miami to provide cross-border sellers with a comprehensive return service throughout the US.

Among them, New Jersey has two large warehouses with a total area of 212,000 square feet and a daily handling capacity of over 20,000 items; after expansion, the Los Angeles warehouse has an area of 80,000 square feet and a daily handling capacity of over 10,000 items; Miami warehouse covers an area of 21,000 square feet with a daily handling capacity of over 2500 items. All four warehouses are equipped with forklifts, light and heavy duty shelves, fire monitoring equipment, a 24-hour security system and CCTV system.

2. One Stop Solution for US Returns

Uspped has been committed to the construction of return warehouses in the United States for a long time. We can provide one-stop return solutions that include door-to-door pickup, return inspection, repackaging, return warehousing, return destruction, local distribution, and return to China. Based on customer needs, we can customize flexible return processing solutions.

3、The US operation team + Chinese management team provides more care! 

Uspeed has recruited local talents in two major US warehouses to establish a strong talent team led by China's return business management team and operated by the US return warehouse team. Additionally, we have also equipped it with professional customer service support to bring you a more worry-free US return service!

4、Excellent return quality inspection service, done in 2 working days!
Return quality inspection service is the advantage of Uspeed's US return warehouse. We can分辨 various return issues at the lowest cost, such as good returns, empty packages, missing items, damaged goods, wrong goods and returns that affect second-hand sales. Within 2 working days, we can efficiently complete the physical inspection of goods, making perfect preparations for the next return plan.

5、Efficient return logistics service, reducing costs by 30%!
In the field of return logistics, Uspeed relies on its parent company Huiding International's 26-year international logistics system to provide local transportation and international transportation services in the form of small parcels/bulk/cargo. In addition, Uspeed supports the combined single rule, which reduces the cost of returning goods by more than 30% compared to its peers.

03 Contact Us
If you have any questions related to global returns in the United States, Uspeed will be happy to answer them for you. Please contact:
Selene Liu
mailto:mnt.return@u-speedex.com.hk
189 3011 1981