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Cross-border e-commerce returns
2024-10-11

Cross-border e-commerce accounts for a large proportion of export orders, especially in Guangdong, 

where cross-border e-commerce is developing rapidly. With so many cross-border e-commerce export 

orders, it is inevitable that there will be problems with overseas returns. According to statistics, the return

 rate of cross-border e-commerce is about 15%, and the return rate of electronic products, clothing, etc. 

is as high as about 30%. So what should we do if these export orders are damaged and returned?


Export orders are returned due to quality problems, or they are damaged during transportation. 

You can choose overseas repairs. So what overseas repair services can be provided?


If you want to do overseas repairs, you need an overseas warehouse at least. This requires a global multi-point layout, 

and professional repair and testing equipment and personnel.


U-Speed provides you with return and return services in 24 countries around the world


Global return services include:


Multi-platform return and exchange reception: U-Speed can handle a variety of return needs for overseas local 

e-commerce platforms and cross-border e-commerce platforms, helping sellers to easily manage various return orders.


Return inspection and repair and renovation: Whether it is clothing, electronic products or household items, U-Speed

 can provide professional inspection and repair and renovation services to ensure that the returned goods can be restored

 to a state where they can be resold.


Labeling and re-listing: The labeling and re-listing service provided by U-Speed helps sellers repackage returned goods

 to meet the standards for re-listing. Especially in cross-border sales, this service can ensure that the product labels meet

 the requirements of various countries.


Local warehousing and transfer warehouses In order to improve the efficiency of return processing, U-Speed provides 

local warehousing and transfer warehouse services worldwide to help sellers quickly process returned goods and reduce

 inventory management and logistics costs.


Destruction and return to the country For goods that are not suitable for re-listing, U-Speed also provides destruction or

 return to the country services to ensure that every link in the return processing process is efficient and safe.


Sellers can easily handle the quality inspection, repair, refurbishment and re-listing of returned goods by choosing professional

 third-party logistics services such as U-Speed Global Return. Through an efficient return processing process, sellers can not 

only reduce losses caused by returns, but also improve product sales efficiency and customer satisfaction. The one-stop 

return service provided by U-Speed can provide a comprehensive solution for cross-border e-commerce sellers, making your 

cross-border business smoother and more efficient.