On the Amazon platform, returns are an inevitable part of cross-border e-commerce sellers. 

Whether due to product quality issues, logistics delays, or subjective reasons of buyers, returns 

may affect sellers' inventory management, operating costs, and customer satisfaction. Therefore, 

understanding Amazon's return processing process and using professional return service providers

 such as U-Speed for efficient management has become the key to improving sellers' operational 

efficiency.

Common reasons for Amazon returns

Amazon's return policy allows buyers to return goods within 30 days of delivery, provided that the

 goods remain in their original or unused state. Even if the goods have been opened, buyers can 

usually apply for a return as long as they are not satisfied. This puts higher after-sales service 

requirements on sellers.

Amazon return processing process

Return request: Buyers submit a return application on the order page and explain the reason for the

 return.

Seller review: Sellers manage return requests in the "Seller Center" and decide whether to approve them.

Return label generation: Sellers can choose to use the return label generated by Amazon or upload a 

custom label.

Return processing: After the product is returned, the seller needs to conduct a quality inspection and 

decide whether to re-list, repair, destroy or return it.

For sellers using FBA (Amazon Logistics), Amazon will automatically process returns, but sellers still need 

to pay attention to the status of returned products and make timely processing decisions.

FBA inventory removal process

When the product cannot be sold again, the seller can return or destroy the product by creating a removal 

order. The processing time of the removal order may be up to 90 days or more, and sellers need to plan in 

advance to avoid inventory backlogs and additional costs.

U-Speed's return processing service

As a professional global return service provider, U-Speed provides the following services to Amazon sellers:

Multi-platform return reception: unified processing of returns from Amazon, eBay, AliExpress and other platforms.

Return quality inspection and classification: professional teams inspect returned products, determine their status, 

and classify them.

Repair and refurbishment: repair and refurbish repairable products to increase their possibility of resale.

Labeling and re-listing: assist sellers to change product labels and re-list for sale.

Local warehousing and transfer services: provide local warehousing, optimize inventory management, and reduce

 logistics costs.

Return and destruction services: provide return or destruction services for products that cannot be sold locally.

U-Speed has 26 overseas return warehouses around the world, covering 24 countries and regions on five continents, 

helping sellers to efficiently handle returns and reduce operating costs.

Return management is an important part of cross-border e-commerce operations. By understanding Amazon's return

 policy and process, and with the help of professional service providers such as U-Speed, sellers can effectively improve

 the quality of after-sales service, enhance customer satisfaction, and achieve sustainable business development.