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Home > News > How do cross-border menswear sellers in Shishi, Fujian handle returns from the US? Are there return warehouses that support restocking? Return

How do cross-border menswear sellers in Shishi, Fujian handle returns from the US? Are there return warehouses that support restocking?
2025-12-29

In Fujian's garment industry landscape, Shishi has always been an indispensable name. Relying on a complete menswear industry chain, mature processing capabilities, and highly concentrated factory resources, Shishi is not only a well-known menswear production base in China but also a significant supplier for cross-border e-commerce in recent years.

 

With the continued expansion of platforms such as Amazon, TikTok Shop, and TEMU, more and more Shishi menswear sellers are shifting their focus to the US market. Basic and functional menswear items such as T-shirts, jackets, sweatshirts, and casual pants have become the main products in cross-border channels.

 

However, along with the increase in orders, there is another unavoidable issue—returns.

 

Menswear itself is one of the categories with relatively high return rates in the US market. Incorrect sizing, discrepancies between expected fit and actual fabric feel, and differences from pictures all directly trigger consumer returns. As order volume increases, returns are no longer isolated incidents but a core variable affecting profit structure and inventory turnover.

 

Several Pain Points Commonly Encountered by Shishi Sellers Regarding US Men's Apparel Returns

 

Many Shishi sellers initially opted for "returned items and discarded" or "have the platform destroy them," but as costs continue to rise, this approach has become increasingly unacceptable.

 

First, return costs are high and processing times are long. Men's apparel is small in size but has a complex SKU range. If returned to China, the shipping cost per item often exceeds the gross profit of the product itself, and the processing time is unpredictable.

 

Second, lack of professional quality inspection leads to undervaluation. Many returned men's apparel items are not due to quality issues, but simply damage from trying them on or damaged packaging. Without local quality inspection, they are easily deemed unsaleable.

 

Third, inability to quickly relist items hinders inventory turnover. Men's apparel has a significant seasonality; once the sales window is missed, even if the goods are intact, their value drops significantly. Slow return processing essentially consumes inventory.

 

These problems combined make sellers gradually realize that returns are not simply "disposal," but need to be managed as part of the supply chain.

 

The key is whether quality inspection and relisting can be completed locally in the US.

 

For men's clothing sellers in Shishi, the truly ideal return solution isn't about "cheap returns," but rather fast returns, accurate assessments, and successful resale. This is precisely the significance of local US return warehouses. By completing unpacking, quality inspection, grading, and relabeling within the US, sellers can quickly determine whether returned goods are suitable for resale and relist them according to platform rules, maximizing the preservation of value.

 

However, this requires the return warehouse to possess three capabilities: first, stable processing capacity to handle concentrated returns; second, clear quality inspection standards tailored to the characteristics of men's clothing; and third, seamless integration to form a closed loop with subsequent shipping and replenishment.

 

Against this backdrop, more and more Shishi sellers are turning their attention to mature, long-term operating US return warehouse resources.

 

U-Speed's US Returns Warehouse: How It Helps Menswear Sellers "Turn Returns Back into Inventory"

 

Addressing the high frequency of returns and complex SKUs in cross-border menswear, U-Speed has established two major return warehouses in the US: one in the East Coast and one in the West Coast, covering key consumer areas and the platform's return hub, respectively.

 

The U-Speed East Coast (New Jersey) return warehouse has a total area of approximately 7,250 square meters and can handle over 20,000 return orders per day.

 

The U-Speed West Coast (Los Angeles) return warehouse also has 7,250 square meters of storage space and a daily processing capacity of over 10,000 orders.

 

Both warehouses are equipped with forklifts, light and heavy-duty shelving, fire protection and monitoring systems, and implement 24-hour security and CCTV surveillance, providing a stable and safe environment for handling returned goods.

 

In practical terms, U-Speed's return service is more closely aligned with the daily needs of sellers. Returned menswear undergoes a standardized process of unpacking, visual inspection, and condition confirmation. Goods are categorized based on whether they can be directly resold, require relabeling, or are not suitable for sale, avoiding a "one-size-fits-all" approach from the outset.

 

Timeliness and collaboration are key to efficient returns.

 

For cross-border menswear sellers, time is often more important than cost per transaction. U-Speed's US return warehouse controls quality inspection within 2 days, with an overall return logistics time of 3-5 days, helping sellers make decisions quickly and avoiding prolonged inventory buildup.

 

In terms of staffing, U-Speed employs a process design led by its Chinese return business management team, with a local Chinese team in the US handling implementation and coordinating with a professional customer service team. This model is more conducive to detail control and execution stability in cross-language and cross-time zone return processing.

 

More than just returns, it's a complete closed-loop US warehousing service.

 

For many menswear sellers in Shishi, returns are often just the beginning of a problem. How to reintegrate salable goods into the sales chain and how to reduce communication costs associated with multiple intermediaries are equally important.

 

Beyond return services, U-Speed also provides US-based forward logistics capabilities, covering initial shipping, warehousing, and dropshipping. The collaboration between return and shipping warehouses allows sellers to complete return processing and reshipment within the same service system, reducing redundant communication and information gaps.

 

When returns are no longer just a "cost item" but are integrated into inventory management and the sales rhythm, the business model of cross-border menswear truly stabilizes.

 

From Shishi to the US market, menswear sellers have completed the transformation from "knowing how to manufacture goods" to "knowing how to sell goods," and the next step often depends on the ability to manage returns effectively. A US return warehouse that supports quality inspection, restocking, and integrates with forward logistics is becoming an increasingly standard choice for sellers.