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What are the procedures for returning a fur coat from the US? Are there any return warehouses that support restocking?
2026-01-14

Every fall and winter, a stable yet "high-risk" category emerges in the US apparel market—fur coats. From New York and Chicago to Boston and Minneapolis, the cold climate ensures a consistent demand for outerwear, and fur or faux fur coats, with their warmth and visual appeal, have long held a place in the mid-to-high-end outerwear segment.

 

However, the return issue for this category in cross-border e-commerce remains a persistent headache for sellers. High average order value, high try-on rate, and high return costs are almost unavoidable realities for fur coats in the US market.

 

The US market still has demand for fur coats, but the consumption logic is changing.

 

From a consumer perspective, the demand for fur coats in the US market has not disappeared, but the structure is adjusting.

 

According to public reports from the American Apparel & Footwear Association (AAFA) and several retail research institutions, outerwear remains an important part of online apparel sales in fall and winter, including fur and faux fur products. Especially in colder regions, consumers have a higher acceptance of coats that are "heavy, warm, and have a substantial silhouette."

 

However, consumer purchasing behavior is changing. Influenced by the widespread adoption of online shopping and lenient platform return policies, it has become commonplace for American consumers to order multiple sizes of outerwear and return items after trying them on.

 

Data released by the NRF (National Retail Federation) indicates that apparel has consistently been one of the categories with the highest online return rates in the US, with high-priced items like coats and overcoats typically experiencing higher return rates than basic clothing. This has created a significant risk of returns for fur coat sellers.

 

Why are fur coats "particularly easy to return"? The problem isn't just about size. In practice, the reasons for fur coat returns are often multifaceted. Besides the common issue of incorrect sizing, fur products are more prone to the following problems: attracting lint or developing odors after trying them on; difficulty in restoring the packaging after opening; wrinkles and dents affecting resale; and returns due to the consumer's subjective "disappointment."

 

These issues might be acceptable for lower-priced apparel, but for fur coats, they directly impact the likelihood of resale. If not handled properly, sellers often have no choice but to destroy or clear out stock at low prices, quickly eroding their profit margins.

 

Therefore, handling returns of fur coats is far more complex than simply "taking them back."

 

Local return warehouses in the US are becoming an essential option for fur sellers.

 

Faced with high return rates and high processing costs, more and more fur coat sellers are realizing that bringing returns directly back to China is slow, expensive, and almost impractical. In contrast, the advantages of local US return warehouses are becoming increasingly apparent: Returns can be received, inspected, and processed within the US, allowing sellers to quickly assess the condition of the goods and decide whether to resell them, relabel them, or process them centrally.

 

Especially for items like fur coats, which can be restored to resale value with minimal processing, the local return warehouse's ability to conduct thorough quality inspections and basic sorting often determines whether a returned item can still be sold.

 

How does U-Speed's US return warehouse address the challenges of fur coat returns?

 

To address the return needs of cross-border apparel sellers, U-Speed has established a mature return warehouse system in the United States, covering two core regions: the East Coast and the West Coast.

 

The U-Speed East Coast (New Jersey) return warehouse has a total area of 7,250 square meters and a daily return processing capacity of over 20,000 items, quickly handling return orders from various states in the eastern United States.

 

The U-Speed West Coast (Los Angeles) return warehouse also has 7,250 square meters of storage space and a daily processing capacity of over 10,000 items, covering the West Coast and surrounding areas, shortening return transit time.

 

Both warehouses are equipped with forklifts, light and heavy-duty shelving, fire protection and monitoring systems, and implement 24-hour security and CCTV management to ensure the safety of high-value apparel items during storage.

 

More than just "receiving returns," the process is designed around restocking.

 

Compared to ordinary clothing, fur coats truly test the ability to handle returns. At U-Speed's US return warehouse, returned goods undergo standardized quality inspection upon arrival, typically completed within two days, helping sellers quickly understand the condition of their products. Return logistics are usually completed within 3-5 days, reducing inventory backlog time.

 

Meanwhile, for items like fur coats, U-Speed offers more specialized customized processing services, including: lint removal, simple cleaning, ironing, and odor removal. These operations are not "deep refurbishment," but rather aim to restore the product to a saleable condition as much as possible without damaging its attributes or adding excessive costs, creating conditions for relisting.

 

From returns to resale, a more controllable closed loop is formed.

 

For high-value items like fur coats, returns don't necessarily mean losses; the key is the ability to handle returned goods.

 

In addition to return services, U-Speed also provides sellers with US warehousing and dropshipping services, helping them form a more complete logistics and inventory management loop in the US market, reducing the uncertainty caused by multiple intermediaries. When returns are processed promptly and properly categorized, sellers have more flexibility in adjusting pricing, promotions, and inventory turnover.

 

The return issue for fur coats is essentially a contest of meticulous capabilities.

 

As American consumers increasingly adopt return policies, high-value apparel categories like fur coats can no longer be handled with a "crude" approach to after-sales service.

 

Those who can complete quality inspections faster, handle product conditions more meticulously, and get more returns back into the sales chain are more likely to maintain profit margins in the competition.

 

Against this backdrop, choosing a US returns warehouse that truly understands the logic of apparel returns and has local execution capabilities is becoming an increasingly realistic step for fur coat sellers.