Recently, Mr. Zeng Xiankun, CEO of U-Speed, which "focuses on global returns", was invited to be a guest on CCTV's "Quality China" column and accepted an exclusive interview as a "reverse logistics expert". Discuss the current market and future prospects of global returns and cross-border returns, and share successful experiences on how to help overseas companies "reduce costs and increase efficiency", create personalized customized services, and layout overseas supply chains. The program premiered on CCTV's "Quality China" column on Thursday, May 8, 2025.
"Quality China" is an interactive interview program of China's high-quality brand integrated media finance. With the slogan of "promoting Chinese quality and witnessing quality China", and the concept of "listening to brand stories and recording brand history", it focuses on exploring the growth path behind high-quality companies, analyzing the current situation and development trends of various industries, and recording the growth images of China's high-quality brands.
In the program, the host asked from the perspective of consumers, what is "reverse logistics"? What is the difference with our ordinary e-commerce logistics? What are the differences between returns at home and abroad? U-Speed CEO Zeng Xiankun not only answered the questions in detail, but also gave examples from the perspective of domestic enterprises going overseas, explaining how U-Speed's "global return service" can effectively reduce delivery and transportation costs, reduce after-sales service costs, improve management service efficiency, and reduce return losses for cross-border e-commerce. He also conducted an in-depth analysis of the development and difficulties of the global return market in the future.
Although "returns" are already commonplace in the domestic logistics field, there are still certain difficulties for cross-border logistics overseas. U-Speed independently developed a return system to simplify the return process and make the return process more efficient and smooth. Through professional personnel training, quality inspection and maintenance are carried out on returns to ensure the quality of returned goods, and labeling and re-labeling services are provided to reduce inventory losses, flexibly manage inventory, and facilitate secondary listing. U-Speed also supports return management for cross-border e-commerce platforms and independent stations, helping merchants handle returns from all over the world. For goods that do not meet the resale conditions, U-Speed's return service allows you to choose to return them to China or destroy them, reducing unnecessary inventory pressure and financial pressure.
In recent years, U-Speed has expanded its business to 26 countries and regions (the United States, Canada, Mexico, Spain, France, Germany, Italy, Poland, the United Kingdom, Belgium, the Netherlands, Israel, Turkey, the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Australia, New Zealand, Chile, Brazil, Japan, South Korea, Hong Kong, China, etc.) to set up overseas return warehouses and build a reverse logistics service system covering the world. Provide professional cross-border after-sales logistics solutions for cross-border e-commerce platform merchants and independent station sellers such as AliExpress, Amazon, eBay, SHEIN, Temu, TikTok Shop, etc.
This time, being able to be a guest on the recording of CCTV's "Quality China" column is a great affirmation of the continuous efforts and hard work of the "reverse logistics expert" U-Speed company team. In today's complex foreign trade environment and the context of diversified market transformation, how to enhance the competitiveness of digital trade and reduce cross-border trade costs is of great significance to the current development pattern and the realization of sustainable and high-quality economic development. U-Speed's "global refund, full network refund, and safe refund" helps overseas companies to layout their global supply chains.
