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With demand for Amazon's daily necessities continuing to rise, how can cross-border sellers stabilize the return process?
2025-11-24

In recent years, the performance of the household goods category on Amazon has become increasingly impressive. According to public market research forecasts, the global household goods market is expected to grow to $13.8 trillion by 2030, with online channels projected to account for 19.6%. This data not only represents a shift in consumption patterns but also signifies that cross-border sellers will face greater demand, rapidly growing competition from new product categories, and increasingly complex return processes in the coming years.

 

As consumer demand expands rapidly, sellers must not only capitalize on new product trends but also simultaneously optimize after-sales service. This is especially true in the North American market, where return rates are generally higher than in other regions. The household goods category covers a wide range, from small household items to large furniture and smart devices; therefore, increased sales often lead to a surge in returns. Establishing a stable and reliable local return network in the US is becoming a crucial factor in maintaining profitability for sellers.

 

The North American household goods category is experiencing rapid growth, and returns are increasing accordingly.

 

The strong growth of the household goods sector stems from multiple dimensions. Consumers in North America, Europe, and Japan continue to favor home improvement products such as smart mattresses and adjustable pillows. In terms of home renovation, smart switches and sensor lights are seeing significant growth driven by the DIY trend. Kitchen products are also trending towards smart technology and environmental friendliness, with sales of smart coffee machines and air fryers steadily increasing.

 

What truly drives the expansion of the household goods category is the broad range of demand – from functional furniture, auto parts, and gardening tools to sports products, toys, and pet supplies, all maintaining growth momentum in their respective niche markets. Consumers are willing to pay for experience, smart technology, multifunctionality, and health benefits, naturally creating more opportunities for sellers.

 

However, on the other hand, due to the wide variety of products, significant differences in user experience, and long shipping times, the return rate for household goods is not low compared to other categories. For example, furniture and smart appliances are prone to returns due to installation issues, user habits, or damage during shipping; kitchen and home furnishings may also be returned if they don't match in size or style. Increased sales naturally lead to increased returns, requiring sellers to establish local return warehouses in advance to handle peak return periods.

 

With expanding product categories and complex logistics chains, why are local US return warehouses becoming increasingly important?

 

The core challenge of the household goods market lies in its diverse product categories, numerous SKUs, and varied reasons for returns. Returned goods may require cleaning, repair, restocking, or disassembly and disposal according to category specifications. Especially in markets like the US, where logistics and labor costs are high, delayed return processing can result in financial losses exceeding the value of the goods themselves.

 

This is where the value of local US return warehouses becomes apparent:

 

Shortening return processing time and avoiding warehousing and labor costs associated with backlogged returns

Increasing product reuse rates and raising the proportion of items available for restocking

Reducing the high shipping costs associated with cross-border returns

Ensuring platform after-sales ratings and positive customer experience

 

Especially for categories like household goods, with their wide range of SKUs and varying sizes and values, choosing a local return warehouse with professional capabilities and scale is often more crucial to profit margins than acquiring new customers.

 

With the increasing demand for returns, U-Speed's US return warehouse capabilities are attracting more attention from sellers.

 

As sellers realize the importance of local US return warehouses, service providers capable of handling complex product categories and supporting quality inspection and restocking become crucial. It is against this backdrop that U-Speed is being chosen by an increasing number of daily necessities sellers.

 

Covering both the East and West coasts, supporting large-scale return processing

 

U-Speed currently operates two core return warehouses in the US:

 

East Coast New Jersey Return Warehouse: 7250 square meters, with a daily processing capacity of 20,000+

 

West Coast Los Angeles Return Warehouse: Also 7250 square meters, with a daily processing capacity of 10,000+

 

Both warehouses are equipped with forklifts, light and heavy-duty shelving, fire monitoring systems, 24-hour security, and CCTV, ensuring professional and standardized processes at every step from receiving to quality inspection, and from storage to restocking.

 

For categories like household goods, which have a wide volume range and high turnover requirements, the dual-warehouse operation effectively covers both the East and West Coasts, allowing returns to enter the processing flow more quickly.

 

It can reliably handle a large number of SKUs, which is particularly beneficial for household goods.

 

U-Speed's US return service is jointly guaranteed by a "China management team + US Chinese operations team," coupled with a professional customer service team, ensuring consistent return processing quality even with complex SKUs.

 

Return quality inspection takes 2 days, and return logistics takes 3-5 days, placing its processing speed among the fastest in the industry. This is especially suitable for niche categories with high return rates, such as home goods, appliances, and gardening products.

 

It can connect with forward logistics, improving overall cross-border efficiency.

 

In addition to returns, U-Speed in the US also provides: first-leg logistics, warehousing, drop shipping, and local returns.

 

Sellers don't need to coordinate with multiple service providers to complete the closed loop from shipping to after-sales service. For large sellers of household goods, this one-stop service significantly improves supply chain efficiency and reduces losses caused by excessively long communication links.

 

The household goods sector is entering a growth window, and sellers need to focus on stabilizing after-sales service.

 

Market trends indicate that the household goods category will maintain strong growth in the coming years, with consumer demand for "smart, healthy, and experiential" products further expanding. For cross-border sellers, securing market share and launching new products are only the first steps; building a stable and controllable after-sales system is key to ensuring profits.

 

Whether a seller focuses on smart home products, furniture, kitchenware, or gardening tools, handling returns is unavoidable when operating in the US market. U-Speed's East and West Coast return warehouse network effectively addresses core needs such as handling, quality inspection, and restocking during peak return periods, helping sellers maintain after-sales ratings and profit margins in a highly competitive market.